National Collections are an established, award winning debt collection agency.

We proudly offer our range of commercial debt recovery services to all businesses.

Let us collect your bad debts while you continue to focus on growing your business.
National Collection Services are a boutique Debt Collection Agency that sees ourselves as an ‘extension’ of your internal credit department. We will work with you to form a partnership, with our focus being placed on the associated levels of engagement, support, communication and goals of your organisation.

The importance of a Credit Department is becoming increasingly crucial to an organisation along with the personnel who administer its many functions. Thus, suppliers who provide solutions to Credit Managers are too becoming increasingly important We are a boutique Debt Collection Agency that sees ourselves as an ‘extension’ of your internal credit department. We will work with you, and form a partnership with focus being placed on the associated levels of engagement, support, communication and goals of your the general running and performance of a credit department, and businesses as a whole.

When you employ National Collection Services as your debt collection agency, you are not working with a call centre on the other side of the world. Our Australian based Collection Managers do not use auto-dialers or work with generic scripts.

Would you like to form a partnership with a debt collection agency who truly cares about your success? We encourage you to experience the NCS difference.

We have offices based in Brisbane, Sydney and Melbourne, and proudly work with clients Australia wide.

For more information about NCS and the services we offer, please download our Company Profile or get in touch.

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Certified Credit Executive Qualifications

Dale Hannan, Managing Director at National Collection Services, has been awarded with a CCE (Certified Credit Executive) Qualification in December 2016.

The Certified Credit Executive Qualification is awarded for recognition of current knowledge and professional practice within the credit industry. It is a demonstration of AICM’s dedicated commitment to maintaining professional excellence in the field of credit management.

A CCE Qualification is confirmation of an AICM member’s knowledge and experience in the credit industry and provides additional resources to advance skills.

Holding the CCE qualification works to elevate the level of respect among colleagues in business, credit management and the broader financial community. It is also an important catalyst to staff development encouraging managers and team members to expand their knowledge beyond their particular area of specialisation, whilst continuing to learn and grow in the market place. The CCE Qualification is awarded to members who are motivated and accomplished, and demonstrate an ongoing commitment to keeping up to date in their knowledge of credit management skills. Additionally it indicates an individual is working to maintain high standards in the credit field.

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Service Guarantee

No Collection = No Commission*

As part of our commitment to you, we offer our “No Collection = No Commission*” Service Guarantee*. If we are unable to collect your debt, you will not be charged commission. This means we are a risk free purchase and shows that we share a common interest to collect your account as soon as possible because if we don’t collect, we don’t get paid.

*Subject to credit terms specified in clause 3.1 in our Service Agreement & Authority to Act. Any other charges authorised by you must be paid as per normal credit terms. Contact us for more information.


Central Plumbing Supplies

Tammy Bennett - Office Manager

It is my pleasure to recommend the debt collection services of National Collection Services to you.


DHL Global Forwarding

Carrie de Bourbon - Credit Control Manager

As the Credit Control Manager for DHL Global Forwarding (Aust) Pty Ltd I utilize National Collection Services to recover our overdue accounts.


B&D Australia Pty Ltd

Ruthven Underhill - Group Credit Manager

I have been utilising National Collection Services since August 2011 to assist with the recovery of overdue and delinquent debtors during my tenure as Group Credit Manager for the Garage Door & Opener



Joanne Mancell - Credit Controller

We use National Collection Services for our debt recovery needs and have done so since 1999.


Peer Industries Pty Ltd

Andrea Shields - Credit Officer

Peer Industries Pty Ltd has enjoyed a remarkable increase in collection rates since moving our outsourced collection function to National Collection Services in August 2013.


PPD Advisory

Claudine Cleaver - Manager

PRD Advisory were appointed by the National Australian Bank as Receivers and Managers of Nat Credit 1 Pty Ltd and Nat Credit 2 Pty Ltd (the Companies), which traded previously as Get Car Loans.


WD Surveys

Lidia Langtree - Office Administrator

I have had the pleasure of working with Dale Hannan since the inception of his business in 2003.

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