What our Clients are Saying

At National Collection Services we pride ourselves of providing quality debt recovery services and building solid relationships with our clients.

Central Plumbing Supplies

Tammy Bennett - Office Manager

It is my pleasure to recommend the debt collection services of National Collection Services to you. During the past 7 years, I have been working directly with DSale Hannan, Managing Director of National Collection Services and previously under the Quantum Credit Management banner, on several successful debt collection recoveries.

Dale Hannan and his team make themselves readily available with up tp date knowledge, and ruthlessness to ensure that monies owed are recovered in a timely manner. national Collection Service's rates are competitive and staff dependable. I am happy to recommend them to anyone seeking business debt collection

DHL Global Forwarding

Carrie de Bourbon - Credit Control Manager

As the Credit Control Manager for DHL Global Forwarding (Aust) Pty Ltd I utilize National Collection Services to recover our overdue accounts. Since using National Collection Services, our recover rates have significantly improved.

Their prompt and efficient handling of our matters gives credit to their expert professionalism as credit specialists within the Debt Collection Industry. Their knowledge of complete Legal Procedures and Court Processes has enabled the recovery of large sums where no result was expected.

I would like to thank the NCS team for their swift and efficient action that has increased my recovery rates

B&D Australia Pty Ltd

Ruthven Underhill - Group Credit Manager

I have been utilising National Collection Services since August 2011 to assist with the recovery of overdue and delinquent debtors during my tenure as Group Credit Manager for the Garage Door & Opener Division of the Dulux Group. The principal entity is B&D Australia Pty Ltd, which having a high risk exposure to the Construction Industry and Prefabrication Market requires credit management at its best.

In that time Dale Hannan and his team have consistently delivered individual collection strategies to bring about successful and prompt results.

Their recovery rates are testament to their in-depth knowledge of credit and recovery processes and their ability to think "outside the box".

In a competitive industry, National Collection Services have continually proven their worth to our receivables operations and is our trusted preferred supplier for debt recover and litigation.


Joanne Mancell - Credit Controller

We use National Collection Services for our debt recovery needs and have done so since 1999.

Our longstanding relationship reflects their ability to delivery consistent and cost effective results year after year.

We particularly appreciate the individual attention our files receive from our dedicated account manager.

We highly recommend NCS to all commercial suppliers looking for an experienced debt recovery agency that provides personalised services with quick results.

Peer Industries Pty Ltd

Andrea Shields - Credit Officer

Peer Industries Pty Ltd has enjoyed a remarkable increase in collection rates since moving our outsourced collection function to National Collection Services in August 2013.

In my role as Credit Officer, I sought out a professional agency with high performance standards, clear and consistent reporting and an in-depth knowledge of credit management issues.

National Collection Services have surpassed my expectations in all of these areas.

We have made considerable savings as we have direct control over expenditure and have the surety of fixed fees which prevents unexpected or inflated costs.

I have no hesitation in recommending the services of National Collection Services to any Credit Manager who is seeking to improve their collections results and decrease costs.

PPD Advisory

Claudine Cleaver - Manager

PRD Advisory were appointed by the National Australian Bank as Receivers and Managers of Nat Credit 1 Pty Ltd and Nat Credit 2 Pty Ltd (the Companies), which traded previously as Get Car Loans.

Our appointment involved the recovery and management of the Companies loan books of approximately 500 car leases totaling in excess of $4.5 million, from current and delinquent debtors. National Collection Services were engaged to not only undertake the collections of the funds owed to the bank, but to also administer the day to day management of client contracts.

Significant priority on regulatory measures and compliance is needed when collecting from high risk individuals. Given the type of loan book, previous trading and lending criteria, National Collection Services have exceeded all expectations by way of their procedural compliance, collection/management systems and collection results.

Their reporting systems are exception. They have created and produced reports to our specific requirements, whereby substantially minimising the Receivers involvement in overseeing the collection process, thus reducing costs to the bank.

They have conducted themselves at all times with the utmost professionalism and integrity and I have no hesitation in recommending them and their services to any organisation looking for a quality debt recovery agency.

WD Surveys

Lidia Langtree - Office Administrator

I have had the pleasure of working with Dale Hannan since the inception of his business in 2003.

Our staff have benefited from in-house credit management training and ongoing support and we can always rely on professional advice when we need it. Thanks to the implementation of the aforementioned credit policies the debts that do arise are far more collectable.

I have no hesitation in recommended the personalised and effective services of NCS to any credit manager or business owner looking to improve their credit management.

Contact Us and Collect Your Debts Faster

    By submitting an enquiry online, you agree to our terms and conditions and privacy policy as stated in the footer.