National Collection Services are an established, award winning debt collection agency.

We are proud of our achievements over the last ten years in the credit management industry. Our sustained success is a testament to our people and processes.

Metting NCS
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2016 Awards

Qld Pinnacle Awards External Collections Agent of the Year 2016

The High Five! Award 2016

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2016 Finalist

Nathan Wilkinson VIC/TAS External Collections Agent of the Year 2016

Dale Hannan finalist for VIC/TAS High Five! Award 2016

Dale Hannan finalist for QLD External Collections Agent of the Year 2016

The External Collections Agent of the Year Award award is presented to an individual who has shown a deep commitment to assisting credit managers recover owned amounts where they have demonstrated:

  • Long term, consistent efforts to support the business need;
  • Efficient recovery and returns; and
  • Excellence in reporting and clear communication throughout the year.

The High Five! Award award is open to any member who has made the Council smile or laugh out loud. The winner of this award will have demonstrated:

  • Pretty much anything unusual or generally comical; and
  • Involvement with credit management.

In a challenging industry, and especially in challenging economic times, these awards mean a lot to Nathan and Dale. Both for the recognition from clients and industry peers, but also as recognition within themselves for an ongoing and commitment to growing a strong service business dedicated to the growth of their client’s businesses.

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2015 Vic/Tas Pinnacle Awards External Collections Agent of the Year

The Young Credit Professional of the Year Award (YCPA) program is the largest and most prestigious Youth Credit Award program in Australia. Dale Hannan, Director of National Collection Services, and NCS have won awards in this program 2008 and 2011; and in 2015 won the Vic/Tas Pinnacle Awards External Collections Agent of the Year.

This 2015 award was given in part based on industry and peer nominations.Click here read some of the Call for Submission responses submitted to the Australian Institute of Credit Management.


Central Plumbing Supplies

Tammy Bennett - Office Manager

It is my pleasure to recommend the debt collection services of National Collection Services to you.


DHL Global Forwarding

Carrie de Bourbon - Credit Control Manager

As the Credit Control Manager for DHL Global Forwarding (Aust) Pty Ltd I utilize National Collection Services to recover our overdue accounts.


B&D Australia Pty Ltd

Ruthven Underhill - Group Credit Manager

I have been utilising National Collection Services since August 2011 to assist with the recovery of overdue and delinquent debtors during my tenure as Group Credit Manager for the Garage Door & Opener



Joanne Mancell - Credit Controller

We use National Collection Services for our debt recovery needs and have done so since 1999.


Peer Industries Pty Ltd

Andrea Shields - Credit Officer

Peer Industries Pty Ltd has enjoyed a remarkable increase in collection rates since moving our outsourced collection function to National Collection Services in August 2013.


PPD Advisory

Claudine Cleaver - Manager

PRD Advisory were appointed by the National Australian Bank as Receivers and Managers of Nat Credit 1 Pty Ltd and Nat Credit 2 Pty Ltd (the Companies), which traded previously as Get Car Loans.


WD Surveys

Lidia Langtree - Office Administrator

I have had the pleasure of working with Dale Hannan since the inception of his business in 2003.

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